| Product and package fit | Check the stated weighing range, package dimensions, conveyor arrangement, and whether the machine is designed for the product type and packaging material. | Ask for a written specification confirming your minimum and maximum package weights, dimensions, and product characteristics. | The supplier confirms suitability against your actual product and packaging details rather than relying only on a general product description. | Essential |
| Throughput and weighing performance | Review rated speed and performance information, and check the conditions under which those figures apply. Line speed alone does not establish weighing accuracy. | Request a product-specific test plan that states the intended line speed, test conditions, and how weighing results will be evaluated. | Performance claims include their operating conditions and can be checked using representative products before purchase. | Essential |
| Compliance and intended use | Determine whether the checkweigher will be used for process control, legal-for-trade transactions, or both. Requirements depend on the country and application. | Ask which regulations and standards apply at your installation site and request relevant declarations, certificates, or type-approval documentation where applicable. | The supplier explains the distinction between general production use and regulated weighing, and identifies documents relevant to your jurisdiction. | Essential |
| Hygiene and environment | Review construction materials, cleanability, ingress-protection information, and suitability for the actual washdown, dust, temperature, or humidity conditions. | Share your cleaning methods and operating environment; ask for the applicable enclosure rating and cleaning instructions. | Environmental and hygiene claims are supported by specifications, and the supplier confirms compatibility with your cleaning routine. | High |
| Integration with the production line | Check conveyor height and direction, available space, electrical requirements, communications, and interfaces to upstream or downstream equipment. | Request installation drawings, utility requirements, and a list of supported communication or signal options for your line. | The supplier reviews a layout or line survey and identifies integration work and responsibilities before quoting. | High |
| Reject system and traceability | Assess how out-of-tolerance packs are detected and removed, and whether rejection status and weighing records can be monitored or retained. | Ask about reject confirmation, reject-bin monitoring, alarms, data export, user access, and record-retention options. | The proposed configuration explains how rejected packages are handled and how results can be reviewed by authorized staff. | High |
| Supplier transparency | Review the completeness and consistency of online specifications, manuals, product images, warranty terms, and quotation details. | Request a formal quotation with the exact configuration, included accessories, exclusions, delivery terms, and warranty conditions. | Specifications and commercial terms are written clearly, and the supplier answers technical questions without making unsupported guarantees. | High |
| Installation and commissioning | Check whether the purchase includes installation, setup, calibration checks, operator training, and production acceptance testing. | Ask for a commissioning scope, site-readiness checklist, training plan, and written acceptance criteria. | Responsibilities, required site preparations, and the method for confirming operation are agreed before delivery. | High |
| Service and ongoing support | Assess support hours, response channels, service coverage for your location, spare-parts availability, and remote-support arrangements. | Request support terms, service contact details, expected response process, and information about recommended spare parts. | Support coverage and any service commitments are documented and suitable for your operating schedule. | High |
| Total cost of ownership | Consider the complete cost beyond the equipment price, including installation, line modifications, training, maintenance, calibration, and consumables. | Ask for an itemized quote and clarification of recurring service costs and any optional features needed for your application. | The supplier separates included items from optional or recurring costs, making quotations easier to compare fairly. | Medium |