| 1 | Project and lift requirements | Required lifting capacity, working radius, lift height, duty cycle, and site conditions. Crane capacity depends on the approved load chart and the specific boom, jib, track, and counterweight configuration. | Provide the supplier with representative lift plans and request the applicable load charts and configuration details. Confirm the crane can perform the planned lifts without exceeding chart limits. |
| 2 | Total cost of ownership | Evaluate more than the purchase price. Include freight, insurance, duties, taxes, inland transport, commissioning, operator training, routine maintenance, consumables, and expected downtime. | Request a written quotation that separates equipment, options, transport, and service costs. Check import charges and local tax treatment with a qualified customs or tax adviser. |
| 3 | Delivery terms and schedule | Clarify the delivery point, transport responsibilities, estimated production and shipping timelines, and which party handles export and import formalities. Incoterms® rules allocate certain costs and risks but do not replace the sales contract. | State the agreed Incoterms® rule and named place in the contract. Request a schedule covering production, inspection, dispatch, transit, and document preparation, and confirm what could delay delivery. |
| 4 | Shipping dimensions and route | Transport requirements depend on the crane configuration, component dimensions, total shipment weight, and destination route. Oversize or heavy components may require special permits, lifting plans, or specialized transport. | Obtain a packing list with dimensions and weights for each shipment unit. Have the freight forwarder and local transport provider check vessel, port, road, and site-access limitations before dispatch. |
| 5 | Compliance and documentation | Applicable machinery, emissions, safety, and import requirements vary by destination and intended use. Required certificates and technical documents should match the destination’s current rules. | Confirm requirements with the relevant local authorities or a qualified compliance adviser. Agree on the documents to be supplied, such as manuals, conformity documents where applicable, packing lists, and origin documents. |
| 6 | Spare-parts availability | Check availability and lead times for filters, seals, hoses, undercarriage parts, and model-specific hydraulic or electrical components. Parts needs vary with operating hours, conditions, and maintenance practices. | Request a parts catalogue with part numbers, prices, order process, and estimated shipping times. Identify recommended initial service items and verify whether compatible parts are available locally. |
| 7 | Hydraulic system and maintainability | Assess access to service points, filter replacement, hose inspection, diagnostic information, and the availability of system schematics. Hydraulic oil cleanliness and correct maintenance are important to component life. | Review maintenance intervals and service procedures in the manual. Ask what diagnostic tools, technical information, and specialist skills are needed for routine service and fault-finding. |
| 8 | Warranty terms | Warranty coverage, start date, duration, exclusions, labor costs, travel costs, and claim procedures depend on the written agreement. Normal wear items and damage from misuse may be treated differently from manufacturing defects. | Read the warranty document before ordering. Confirm how claims are submitted, who pays for inspection and transport, and whether warranty support is available in the destination country. |
| 9 | After-sales service and training | Consider technician availability, response channels, service coverage, remote troubleshooting, and operator or maintenance training. Support capability can differ by region and by service task. | Request a written service plan with contact methods, expected response arrangements, training scope, and any charges. Verify the availability of qualified local technicians rather than relying on verbal assurances. |
| 10 | Inspection, acceptance, and payment | Agree how equipment condition, configuration, documentation, and function will be checked before shipment and at delivery. Payment milestones should correspond clearly to contractual deliverables. | Set written acceptance criteria and inspection responsibilities in the contract. Define how defects or missing items are recorded and resolved, and use secure payment arrangements appropriate to the transaction. |